I wanted to take this opportunity to thank you and your team for the outstanding services you provided. This was by far the best experience I have ever had with your company. I loved the reminder emails and consistency of service provided.
Dwayne Traylor is a TERRIFIC DRIVER! He was outstanding and everything worked according to plan. We could not have asked for a better experience. Everyone was extremely complimentary of his services and professionalism.
We will definitely use you for all of our bus transportation needs going forward.
Saint Paul Baptist Church
On behalf of the 2014 Jehovah’s Witnesses International Convention Hospitality Committee and the Transportation & Logistics Department we want to express our sincere appreciation for the great service rendered during the 3 Convention.
What really impressed us all was to the see Mike Toye at some venue sites checking that service was given properly. This speaks highly of Mike as a company president.
It was a real pleasure to have you as a part of our efforts of making this event a memorable one for the delegates. And you helped to achieve that goal. Thanks for this!
2014 JW International Conventions-Atlanta
On behalf of AYFA, Inc., our client, the Corporation for National And Community Service (CNCS), and the Volunteers in Service To American (VISTA) program, we would like to thank you and your staff for the efficient, timely, and professional ground transportation provided for our five Southern Cluster Pre-Service Orientation (PSO) Trainings held at the Emory Conference Center Hotel.
I must also acknowledge your participation, in the process, Mr. Toye. You and I spoke on the telephone regarding last minute changes for a few travelers. You were prompt, responsive, and courteous during our communications, following through on every promise.
I wanted to take this opportunity to thank you and your team for the outstanding services you provided us this week. This was by far the best experience I have ever had with your company. I loved the reminder emails and the consistency of service provided. The drivers were outstanding and everything worked according to plan. I could not have asked for a better experience.
Just a quick note of thanks . Our trips for the last 2 days worked like clockwork. Everyone was extremely complimentary and Rufus is absolutely wonderful !!!
Many thanks and look forward to the next trip we need to move folks around.
Thank you so much for your follow-up. We were extremely pleased with your service and the professionalism of all the busy drivers. We will definitely use you for all of our bus transportation needs going forward.
Carl Foster was a TERRIFIC DRIVER! He had so many great things to share about his customer service and how he will continue to do ALL of his casino trips with MTI because of how excellent he was!
Good morning Christina,
I just wanted to thank you again for your quick response in our timeof need yesterday. The bus driver was AWESOME. Thanks again!!
Delta Airlines Flying Operations
Dear Mr. Toye,
On behalf of AFYA, Inc. our client, the Corporation for National and Community Services (CNCS), and the Volunteers in Service to America(Vista) program, We would like to thank you and your staff for the efficient timely, and professional ground transportation service provided for our five Southern Cluster Pre-Service Orientation (PSO) Training held at the Emory Conference Center Hotel throughout the 2012 year.
Typically, the CEO only hears from Customers or clients when there are problems or Complaints. However, we wanted to take this opportunity to provide you and your staff with positive feedback. Christina and Unity worked as a cohesive team to ensure all travelers were picked up according to our travel manifest from the various ports of travel, i.e., Greyhound, Amtrak, and the Hartsfield-Jackson Atlanta International Airport. Because of your team’s hard work and attention to detail, travelers were picked up and delivered to the Emory Conference Center Hotel on time, except for those who experienced unavoidable delays due to issues with the airlines. As soon as these travelers arrived, they were promptly attended to. Your team did not leave anyone behind and waited longer than usual. Your dedicated, courteous, and professional team, including Christina Blake, Director of Sales; Unity Parker, and Deborah Kraft, in Accounting, were very responsive during the planning phase, and the bill was finalized and forwarded promptly.
Additionally, l must also acknowledge your participation, in the process, Mr. Toye. You and I spoke on the telephone regarding last minute changes for a few travelers. You were prompt, responsive, and courteous during our communications, following through on every promise. You and your team handled the last minute changes as if they were a part of the original plan – nothing and no one fell through the cracks.
Again, our thanks for your professionalism and commitment to excellence. We look forward to working with MTI in the future.
Your team is AWESOME!!! I have nothing but great things to say about everyone that works for MTI. We have worked with you guys before but after the service from the past weekend from and your drivers we will only be recommended you guys to our brides EVERY SINGLE TIME!! 🙂
Simply Charming Socials
On July 22 and July 23, 2011, MTI provided bus services for the Edwards Family Reunion 2011. We like to thank our bus driver, Pierre for contributing to a successful bus tour and picnic.
This letter is to acknowledge Pierre for a professional, prompt, and gracious job. We found Pierre to be knowledgeable of the City’s history, Which heighten our bus tour. The family members appreciated the wonderful services that he provided. We will keep your organization in mind for future events.
Once again, thanks a lot for your services.
Planning Committee Representative
Edwards Family Reunion 2011
Hello Shamone…Flawless Execution carried out with professionalism and excellence…those are my statements for a job well done!
You were the transportation for our travel group on the outbound last week and the inbound this week. I am so pleased to tell you that both trips were just perfect! The limo was on time, our driver was most professional and courteous and you did all you promised to do for both trips!
You made my job easy and made us look good!!! We have used MTI Limos many times…I’m delighted to say …. time after time after time…”Good Job”!!!
Mary Ellen Smith
Flawless service, first class coaches and “what can I do for you” service! I think I’ve hired MTI for at least eight …maybe more … of my group transfers and it always goes like clockwork. Thanks MTI for making me look good.
This was my first time chartering a 59 passenger motor coach for our family reunion from Columbia, GA to Washington D.C. MTI has a professional staff ready to assist you in planning every detail of your transportation needs. Sabrina was very helpful in assisting us to map out our itinerary. The driver (Dwayne) was very patience, courteous, puncture and very professional. The charter bus was up to date, well maintained, clean and comfortable. I recommend MTI highly to everyone in need of great transportation services.
Foster Family Reunion – Columbia, GA
I wanted to take this time to thank MTI Limo and Shuttle Service for the amazing services they’ve provided over the years. The YWCA of Greater Atlanta TGI Tech program appreciates the enthusiasm and your ability to work miracles for our field experiences.
We want to recognize the excellent customer service we received and the courtesy disposition from the drivers. I want to especially acknowledge your driver Ms. Sharon Smith for being prompt and very courteous and to you Christiana for your professionalism and dedication to your customers.
The YWCA of Greater Atlanta TGI Tech program appreciates your efforts and the assistance you’ve given to our organization and especially the TGI Tech program. On behalf of the YMCA of Greater Atlanta please accept my sincerest gratitude for the outstanding job MTI Limo and Shuttle Service is doing for the YWCA of Greater Atlanta, TGI Tech program.
Judy Brown Fears
Program Manager – TGI Tech
Thank you so much for your service this weekend as we traveled from Atlanta, GA to Knoxville, TN. We had a very large group and your drivers handled it perfectly. Special thanks to Ken and Emmanuel, who were wonderful drivers and very patient with everyone traveling on the buses. They were excellent with following the given itinerary and always on time. I cannot give them high enough praise.
All of the buses were always clean and we never had any problems. Your company provides excellent service and we will be sure to use them again for future out of town events that we may be holding. Thank you again.
Sigma Phi Epsilon
The 2009 Gateway Experience Airport FAM has wrapped up and we are happy to report it was a successful event! Special thanks to you and the entire staff at MTI for a job well done.
The level of customer service that was demonstrated to the FAM attendees was outstanding! Some of the comments included, but were not limited to the following: “The range of vehicle types in this fleet is fantastic!”, “Wow! MTI seems to have the right vehicle to cover any type of transfer need!” These comments, along with others, proved that the ACVB made the best choice in part ne ring with MTI on this event.
It has truly been a professional and personal pleasure working with your team.
Please accept our sincere thanks for all you and your staff did to make the 2009 Gateway Experience Airport FAM a great one!
On behalf of the Atlanta CVB and the hospitality community, please know that we are so grateful to have a partner like you and we look forward to working with you again soon
Manager, Convention Services
Atlanta Convention & Visitors Bureau
I want to thank you guys very much, my grand kids and there friends had the best time every. We really enjoyed Trainer the driver (hope that was his name). Please tell him the kids were telling everybody about their fun and the driver let them listen to good music, so tell him thank you for helping our kids to have a great birthday. Thank you all for getting me taken care of. We will definitely plan something else with you all.
I reserved a limo for my son and his friends for his birthday. The staff was courteous and knowledgeable. They walked the through the process and kept in constant contact with me. When the “big” day came, the driver called me continually and gave me updates. The limo was beautiful, clean, and fully with sodas and water for my son and his friends. The driver went out of his way to make my sons day one that he would never forget. Thank you MTI for an unforgettable experience!! Thank you Isaac for being such a delightful driver!
Powder Springs, GA
My Church The Redeemed Christian Church of God- Praise Chapel, Douglasville used your Charter Bus service on a trip to Stone Mountain.
I want to commend the services we were given by your Sylvester Corbin. He was a very courteous and careful driver and we all enjoyed our trip to and fro. We look forward to using your services in the future
I wanted to express my gratitude and thanks for the superb job Mr. Richard Smilley and Mr. Sylvester Corbin did for us in regards to our contract with your company to provide transportation to a tree planting ceremony for participants attending our conference this week.
Richard did an absolute wonderful job of listening to my requests and coordinating it. He was very responsive to my calls and emails and always has an answer for me…usually, “and I’ll make sure everything turns out great.” It certainly did!
Sylvester was second to none as he drove us safely through the streets of Atlanta with our numerous stops (we did more than the tree planting) and served as a tour guide and historian as we passed interesting places in the city. He was always courteous, informative and very helpful to the participants (handing the ladies up or down from the coach, providing refreshments) and he waited patiently as we left the coach to plant the tree, toured Trees Atlanta HQ bldg, toured the King Visitor’s Center and toured Dr. King’s Birth Home (birth home wasn’t originally scheduled — we lucked up to get there at the right time)!! He treated us like it was a bus of 27 rather than just 5!!
My sincere thanks again for yet another wonderful experience with your company. I will certainly call upon you all again.
Management and Program Analyst
I want to thank driver Isaac for his loyalty yesterday in picking me up at the airport. My flight was delayed several times in Charlotte and I didn’t arrive in Atlanta until midnight. He was there to pick me up and get me to the REDI to my car. Once again, thanks for all of your help. It was greatly appreciated.
Thank you for the outstanding support with the transportation for our event this past week. I would appreciate your passing along our personal thanks to Sylvester – our driver through out the entire event. He was incredible professional, personable, and very accommodating to everyone that attended the event. I received so many positive comments about Sylvester, and he has actually been mentioned in the on-line posts as a follow-up for this event is a very affirmative manner. He did an incredible job in promoting a great image of your company, and we all enjoyed his exceptional service!
I would like to thank Sylvester Corbin for taking great care of us yesterday! Sylvester was our driver for a trip up to Blue Ridge. He was extremely helpful and courteous and we really enjoyed his company!
Associate Broker, CLHMS, SMC, ARS
Harry Norman, REALTORS®
Just wanted to let you know that Tuesday’s shuttle service went very well! We had no hiccups and everyone was very happy with how smoothly transportation went.
Corporate Communications Specialist